What patients say about Dr. Premal Desai
We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it’s our patients who help us learn what we are doing well and how we can improve.
We strive to be the best we can and are grateful for the opportunities we are given to help our patients heal and get back to doing the things that they love.
1009 TOTAL 1ST PARTY REVIEWS / 4.9 out of 5 Stars
Mike M.
I just love Dr. Desai. Great doctor and a great human being.
Norman F.
Dr did not adequately explain what it would mean to self catheterize just left me on my own No explanation about what it would mean to be on ISC perhaps for the rest of my life
James P.
I'm disappointed in not receiving my urinalysis results in a timely manner. I had a follow-up appointment with my urologist, and a urinalysis specimen was taken. I had expected the results the next day, as I know that this test has a short turn-around-time. The office staff said she would email the results, but the results I received did not include my urinalysis results. I had to call over several days to get these results. It was frustrating to have to keep calling to get these results.
One way I believe to prevent this would be for the office to be on CS Link, as are all of my other doctors.
Herbert F.
Thanks for caring!
Raymond A.
It was great
Mark A.
We were told we would get test results back within a week… none of that occurred. We feel badly calling to inquire as we don’t want to bother anyone but it is now the end of week two and just received the urinalysis results but no cat scan results…this was after a few phone calls.
We are concerned about how to proceed from here… it does not feel like we are important . A cat scan was ordered as the doc was either looking to rule “ something” in or rule “ it” out… we’d like to know which we are dealing with.
Thank you for your efforts and thank you for reading this !
Deborah M.
Great bedside manner, patience and concerned interest. No long wait for appointment when I arrived.
Jack J.
Helpful and attentive has always been the hallmark of Tower Urology staff and of Dr. Desai.
Charles P.
High praise to Dr. Desai and the staff at Tower Urology!
Jay H.
I the past I have had difficulty in renewing my prescription, love Dr. Premal and his services. Sometimes the wait in the Tower is excessive, the last visit was punctual.
Best, Jay
Carlos C.
I am a long-time patient and am grateful for the support and care I have received for over 20 years.
Harshad D.
Dr.Desai is an amazing doctor and extremely professional and has a tremendous knack of making you comfortable and is most caring person
We are very thankful to have him as our doctor.
Carol S.
Dr. Dosik is kind and takes time with you.
Gary R.
Dr. Desai is a caring physician in the best sense. His staff are efficient and competent. I have recommended him to friends.
Julian S.
It was good, professional, and informative.
Martin S.
Everything is fine.
Barry W.
I would like to know the results and get a copy of same of the MRI that I had on April 28, 2026.
Thank you,
Barry Weinstock
Charles H.
Fabulous experience and and EXTREMELY knowledgeable and capable physician!
David I.
Well taken care of on my bisit
Paul L.
Nothing else to report
Shohreh M.
Hi thanks for letting me to send you my opinion!
Every thing were fantastic but Doctor was in a hurry and I couldn’t ask more than 1 questions and he insisted that I comeback soon!
I didn’t have courage to comeback!
Amare S.
Keep up a good job gad bless you all
Paul H.
Love you guys
Jerry T.
Extremely happy with Dr. Desai and all the services that are provided by Tower urology
Janet O.
No waiting. Things were explained well. Staff very nice and helpful. Very pleased with visit.
Michael P.
As a Cedars patient with a number of my doctors coordinated int o the central CS link system it is frustrating that Tower separate system is ring fenced and not linked and portable to the main CS records for the patient as well as the doctors. Conditions and health is clearly integrated between specialties and the health of the patient needs to be digitally coherent.
Especially with the onset of prompt generated patient and physician health care this needs to be fixed.
Edward A.
Great service, efficient and amazing Dr Desai
Alexander S.
I am deeply grateful to Dr. Desai for his magnificent work and his attitude toward his patients.
Maribeth S.
Dr Desai has been a very thoughtful and communicative each time I have a follow up appointment. Staff had been fantastic too.
Anthony G.
I thank you all and live on a fixed income and will be making a payment on my bill in may 2026 after my next docter appointment. sincerly Anthony Greene AKA Piperzone@hotmail.com
Phillip B.
I am very satisfied with the care given to me.
Mark H.
Dr. Desai is terrific. Friendly, informative and a pleasure to work with. The practice is extremely efficient and professional. Couldn't be more pleased. Highly recommended!
Edward M.
would highly recommend this office.
Victor D.
Refused my insurance and put it to Medicare.
Mark T.
evryone is great over there...thank u
Gregg S.
No, all was handled well.
Armand E.
Great Doc with all infos i need
Margaret R.
Thank you sincerely Dr. Desai for treating me with kindness and respect in addition to my medical care. I genuinely appreciate all you’ve done for me. I feel better than I have in previous years. God bless you as you care for others.
Antonio G.
Not at thus time.
Kamal S.
I would like to be able to communicate directly without leaving msgs all the time other that the care is wonderful
Rhonda G.
I’ve been happy with my care
Derek S.
Dr Desai is great!
Delia S.
The outward manner of some of the staff has to improve. We’re taught that a smile is heard over the phone, in this instance a pleasant smile attitude and or demeanor of stance can also improve.
Michael A.
You were very thorough, very efficient, and caring, all of which was greatly appreciated.
Mark W.
It would be great if you took insurance again or at least accept a payment from the patient equal to the discounted insurance rate.
Leo T.
Dr Desai. Really helped me out a lot. He was there for me in my moment of need, on a weekend. His assistant Alicia is also very helpful and pleasant to deal with
Howard P.
Have always received very good care.
Leanne C.
I have been going to Dr. Desai for at least 15 years and I don't have any complaints about him or his staff. They are all great!! I referred Dr. Desai to a friend recently, they were very impressed with him. He took good care of them. Dr. Desai is a great doctor and a nice young man!!
Ronald B.
Very professional and courteous staff Dr. Desai got back with me right away.
A+++++
Arye G.
So grateful to the team at Tower Urology!
Dr Desai was immediately “on the case” upon my first visit, necessary tests were either conducted right away in the office or scheduled in a timely manner.
Follow up has been great. Treatment options offered and explained in detail.
The staff is friendly and supportive. All very much appreciated.
Alfredo Z.
God bless my prostate which led me to you!!!
David G.
Excellent. Very responsive. Good communication.
Jeffrey Z.
Dr Desai is the best!
Professional
Friendly
Caring
Always in time
John G.
Very efficient care
Wayne M.
All of you have been GREAT!
Jonathan H.
Thanks but i do not likesurveys.
Stephen M.
I think Tower's 48 hour cancellation policy is unrealistic and sending a $100 fee is wrong headed. A 'no show' is one thing; a person who calls to let Tower know that they can not come in is another thing entirely.
I gave Tower 24 hour cancellation and am getting $100 charge notifications in the mail. If I get one more I will simply find another doctor!
Youwei Y.
Dr. Premal Desai is a great surgeon. I am so grateful to have Dr. Desai treated my prostate problem.
John C.
No more to share
James F.
Professional and courteous all the way. Minimal waiting.
Highly recommended.
Janet K.
I find Dr. Desai to be very personable and professional. I would highly recommend him to my family and friends.
Faramarz M.
Dr Premal Desai and his staff are amazing,attentive and professional
Luis F.
Exemplary work, keep it up.
David B.
Allie was excellent.
Paul C.
Dr Desai Is a great doctor and I would recommend him unconditionally.
Lewis Z.
Would like you to participate in Cedars app.
Therese H.
Staff is competent, pleasant and available.
Karapet A.
I would say’s Happy Esther and thanks to staff for great work
Samuel S.
I appreciate Dr.Desai very professional and knowledgeable attention to my condition
Garrick E.
I already have told you !
GREAT 😊
Gerald D.
I have high confidence in Dr. Desai's knowledge and skill. He also keeps me well informed.
Hblair B.
Dr. Desai is great. He's always willing to listen and assess his patient's needs. He if definitely patient-centric. Conservative in his approach (which I love) but certainly going to tell it like it is when necessary. Highly recommend him!
Ziad K.
Alissa and dr Dr were very good caring, and professional
Salvador R.
I always get great care
Jonathan L.
He is an excellent doctor!
David R.
Dr Desai has been excellent with my care for the last 10 years. I could not ask for better.
Joyce G.
I really like Dr. Desai and his staff.
Raj K.
Great Doctor Desai
Steve C.
Dr Desai is wonderful
Shahriar V.
The doctors in this group are a little too busy, perhaps seeing too many patients on any given day!
Arthur K.
It would help if you accepted United Healthcare
Kevin L.
Dr. Desai is a master in his field—highly skilled, focused, and an exceptional communicator. His staff is equally outstanding.
Paul W.
Excellent. I only wish you took Anthem Blue Cross.
Manubhai S.
Great doctor and staff.
TY
Giorgio M.
I am happy with the work. I was given last time I came to visit.
Charles M.
The waiting room and wait are a disaster. If I didn't like and trust Dr. Desai as much as I do, I would leave the practice.
Susan F.
My questions were attentively answered, with care.
Sarah G.
The entire staff was warm, compassionate, caring and on top of each next step ... Dr Desai was consistently Top Shelf ... No Drama or fear mongering ... They exceeded all my expectations ... I will always be most grateful for Dr Desai and his team _ especially Alecia his Patient Coordinator 😍 Yes I would highly recommend Dr Desai and his Team 😊
Sarah Gignac 😊
Ofik A.
Caring a bout patient !staff a doctors ❤️ they’re listening a caring every phone call a appointment a dr visit! Thank you❤️
Gary W.
There is no doubt that Dr. Desai is the best doctor that I’ve ever been to and I’ve been to many.
Charles R.
Tower Urology is very well run.
Loraine N.
I was visiting my son and very reassuring to have a good urologist to see.
Edmund S.
Dr. Desai has provided good care for my wife and for me.
Andrew K.
Always very professional.
Nothing bad to say at all -
Michael P.
Dr Desai addressed all my concerns. He has been been my urologist for many years. Always easy to get an appointment and the follow up is very good. I would highly recommend him.The staff is also excellent and very responsive.
Jose G.
I appreciate everything the staff at Tower Urology do for me and my Dad. Thank you !!!!
Alf E.
It is hard to reach staff and get timely response via phone and/or email
Fred A.
No. All good.
Thaine M.
The staff and Dr.Desai could not have been any better. All of them are great. I have never felt better treated.
Dennis W.
I underwent surgery in 2017, but was a walk-in patient of Doctor Desai prior to the surgery…there’s no one better than Dr Desai, Tower Urology is the best. The greatest bedside manner ever.
Rickey S.
Everything was excellent
Steven C.
DR. DeSai's front desk and nurse are great. Thank you all. The only issue is the wait times.
Gary W.
Very pleased to be in the care of Dr. Desai
Robert S.
very efficient and accommodating. Lab tests were communicated in a timely manner.
Nathan U.
Everyone is very professional and communicate so that you can understand.
Tatiana G.
Nice doctor and staff. Explained everything very well and I felt I was in good hands.
George D.
Dr The Who take care of me 10+
Robert W.
Dr. Premal Desai is the best in the business. I recommend him without reservation.
Selwyn H.
Dr. Desai is fantatstic
Dean S.
The physical layout of the office, especially the reception area, is suboptimal. All else is tip-top.
Iris V.
Dr. Desai is very thorough, knowledgable and professional. He speaks in a way that is calming and assuring. I highly recommend him.
Frank R.
Hard to schedule appointments
Christopher W.
Dr Desai and his staff are wonderful.
David W.
Great facility, great care.
Kokayi A.
I’m glad to be back on track with my yearly visits.
Lawrence B.
DR DISAI IS THE BEST A FIRST CLASS OPERATION .
Claud A.
Tower Urology is a patient friendly place. Always comfortable with my visits. Thank you.
Harold S.
Think Dr Desai is the best Urology doctor around. Really paid attention to why I was feeling this way and cured all my scared thoughts.
He is the best and my my favorite doctor.
Alice and I will do whatever he says
Robert D.
Dr Desai is an amazing doctor and a wonderful man. I am blessed !
Thomas A.
All was good thanks
Surinder P.
Very polite and caring staff and Doctor. No waiting time at all.
William M.
Dr Desai and staff are very professional and caring.
Dr. Desai has been my doctor for 15+ years and I respect him very much.
Oscar E.
There is no other doctor or office I would consider for my care.
Arthur S.
Tower urology and D Desai saved my life. Early Diagnosis and treatment did the trick.
Damira B.
Dr Desai is a life saver!
Saleem B.
Dr. Desai is the best!!! Even the tech, (Al- I think that was his name) who set me up for the biopsy was great and Alicia is also very efficient and responsive.
Rene G.
wonderful doctor.
best urologist I can think of
Nelson A.
I always appreciate Dr. Desai's straightforward comments on my tests and recommendations for treatment. Very short waiting time and coordination between his staff.
Maurilio G.
I was surprised and the following experience was out of character for the office, but unpleasant anyway.
The room for the appointment seemed like it was used as storage, not typical for an exam room. The exam bed was not functioning.There was boxes stacked along perimeter, surplus medical supplies on counters and disorderly random items.
Most concerning, it was filthy. The floors untidy with medical supply wrappers littering and the walls had odd, questionable smudges and brown splattering on one of the walls up high.
Ronald M.
Dr Desai great doctor office a bit out of sync. Too busy!
Robert B.
Disappointed in communications with the doctor regarding my condition and what needs to be done for me at my age
Ernest C.
I am always grateful for the care and courtesy I receive at Tower Urology..
Jesse H.
Dr Desai explains everything clearly and keeps me informed. He is an excellent doctor.
Shelly S.
I like the Ceders site because I can see tests results quickly and send and receive messages from my doctor
Jerry I.
Always the best
David K.
Dr Dessi is a wonderful doctor . Highly intelligent and has a warm and caring bedside manner . He never rushes one thru the appointment . He is from another time .
Anthony T.
Every thing was excellent. Staff was very friendly and professional.
Victor G.
Excellent patient care
Stephen D.
I get very good treatment
Maurice C.
Nothing but praise! Everyone was comforting and thorough!
Richard S.
Always very professional and efficient. Always a pleasure.
Charles J.
I was helped enormously by both the medication and the sound advice and consultation that Dr. DeSai provided.
He is the best and the staff was equally helpful, including Alicia, his assistant and the technician who did my test.
I am most appreciative and am thrilled with the service provided by Tower Urology.
Thanks so much.
Chas Floyd Johnson
Sharron L.
Dr Desai said I would be notified of the culture results, & what medication I would need. I was not notified, I called the office, asked why I had not heard anything..... they relayed my call to Dr Desai..... He called me, with the info I asked fore, & the medication I need to take.....
other than that incident, In have had 'EXCELLENT' care with the office....
William O.
Sometimes the wait can be too long but Dr. Desai and staff are very much appreciated.
Robert L.
Everything was top professional care and attention
Vernon W.
everything is very professional
Bradley M.
Dr. Desai is the man!
Gregory P.
Dr. Desai is wonderful---a great doctor and a wonderful personality.
And all the staff who assist are gracious, upbeat and helpful.
I couldn't ask for more or better care!!!
Alan R.
All good DR. makes me feel safe
Ronald D.
Dr Desai is a great Dr. His staff are exceptional. I have ever confidence in him.
Justin T.
Dr. Desai has helped me with multiple issues one that took quite some time to resolve correctly and he took the time and worked with the insurance company to get the procedures covered. I would highly recommend Dr. Desai for top quality care for your urology needs.
Jose P.
The doctor and the staff are outstanding very compassion very helpful
Gregory D.
Dr Desai is a compassion & skilled caregiver who has looked after my health for many years. I trust him
I recently had a consultation with Dr Paige Kuhlman. I felt very comfortable speaking with her.
Bob J.
Dr Desai is the greatest doctor ever!!
Very conscientious, caring and an excellent doctor.
Very highly recommended.
Mark H.
Dr. Desai….always excellent!
Johnnie G.
Dr. Desai and his staff from Mark to Marisol are very warm caring and comforting. Visiting doctors is not one of my favorite activities but I have NO Reservations or anxieties about visiting Dr. Desai.
Patrick M.
Always great service.
Cris D.
All is good
Jonathan R.
first time with Dr. Desai - I thought he did a great job - thank you
Mark B.
Level of care was unmatched.
Arthur N.
Very good experience!
Ursula A.
I would trust Dr Desai with my health, and I have trusted him with my husband’s health with very positive results!
Michael M.
Dr Desai is taking excellent care of me!
Stephen S.
Kind and attentive teeatment
James B.
Very easy to talk with - Takes the time to listen.
Zinovy S.
It was great as always! Thank you, Dr. Dessay!
Louise T.
I never have to wait long to see the doctor and Dr. Desai always answers all my questions.
Philip G.
All is well....I'm a retuning patient...
Richard S.
Very well run office!
Marcia S.
Dr. Desai was wonderful!!
He suggested I take a new drug. It required a prior authorization. It was during the holidays, but the insurance staff did not respond to me, my insurance company nor the pharmacy for over a week. This is not acceptable. They could have communicated they were working on it. I finally typed a letter and hand delivered it to their office and the following day it was done.
I have also found some of the front office staff not friendly of welcoming.
The staff in the back are great!
Jerry J.
Like a machine, everone knew what they were doing & friendly.
Jose B.
Dr. Desai is an exceptional urologist who approaches care in a calm, thoughtful, and methodical manner. He clearly explains issues and outlines an effective plan. I have trusted him with my care for the past seven years and highly recommend him.
José Behar
Jeffrey D.
Very satisfied,.DR. Desai,.. keeps well informed
Irving L.
Great doctor and office
Stephen H.
I am very confident in Dr Desai, he’s amazing, and the support staff is excellent! So grateful for all of them.
The waiting room looks old and dirty. I would never let my waiting room decline to that point.
Thomas G.
Dr Desai is outstanding.
Donald A.
Always efficient, pleasant and professional when interacting with clients.
Mark R.
Efficient and well organized practice.
Annie B.
No to fill in. Service was great
Lois H.
Only in private
Leslie K.
Just that I think that Dr. Desai is excellent, always answers my questions upfront and respectful as to my needs and I was “Very Well” taken care of when I had my cancer, the treatment during and after follow up appointments. His staff is always pleasant, friendly and respectful of my needs.
Charles E.
Dr Dasai is a fantastic doctor. Spends time explaining everything and never rushes you.
Charles C.
I’m waiting to hear from Dr. Desai vs his rec for an MRI!!
Richard A.
It’s hard to get appointments
Ricky M.
I wish they took insurance. It cost me $2000 in two appointments.
Nicholas S.
I wish i could communicate with the staff through myCS link.
Also my prescription for 5 mg tadalafil is weird. The pharmacy only gives me 6 pils per month yet i am suppose to take it daily.
Wynnsan M.
Prompt and efficient!
Michael W.
No further comments
Steven N.
happy with the service and the result
Dimitri V.
Dr. Desai is a wonderful physician and I am very happy to be in his care.
John L.
Great Doctor, excellent service
Stephen B.
Great service. Professional
Todd L.
Nope! You’re amazing.
Gregory H.
The staff at Tower Urology is courteous, friendly and professional, especially Dr. Desai and his assistant, Alicia Ramirez.
Joseph W.
It's not an occasion to which I look forward. Flowers and cheerful decor might help.
Roy E.
Very satisfied with Dr. Desai the staff and the medical care.
Gerald L.
Great practice! Love Dr Desai and the nice tech!!
Jose G.
Very grateful to all the medical staff at Dr Dessai office.
Sylvia T.
The bathroom was not clean.
Ronald C.
all of you are the best!
Andrew G.
really good service once you get inside but sometime a long wait in reception apart from that all ok
Robert S.
After my last systo I had a very severe UTI. I WANT TO make sure that doesn’t happen again. I must have an antibiotic immediately after the next systo in April. Please let dr Desai know. Thanks
Aron E.
Thanks a lot!!
Chandresh S.
Friendly front-desk - Courteous medical staff - Caring doctor
Susan K.
Dr. Desai is wonderful in his communication with patients as well as very skilled in all procedures.
Eric B.
Dr. Desai was excellent in every respect.
Gerald P.
I was so appreciative when I asked for a repeat ultrasound of my bladder after I peed again…and got one! Thanks!
Therese H.
gracious and kind staff
Aaron G.
Professional, thorough, attentive, always respectful staff, terrific Dr.!
Robert B.
I was extremely pleased with the nurse practitioner who took care of me, explained everything in detail was considerate, gentle I felt extremely well taken care of
Eugene B.
Good service from staff.
Wayne G.
Gave me all the options.
Brian W.
professional all the way around
Richard B.
Dr. Desai is truly an amazing physician! He’s so caring, sensitive, knowledgeable and explains everything so carefully. Always gives me peace of mind! Thank you, Dr Desai!
Randy W.
Always very happy with Dr. Desai
Martin T.
The place needs a refresh. Feels like a factory.
Varozh A.
Excellent doctor and very attentive staff.
Russell S.
Superb support from your assistant. Professional, competent and cordial 🥰
Robert P.
Top notch in the treatment!
Luis F.
Exemplary work, keep it up.
Salvador R.
Every time I have an appointment everybody is very nice and everything goes very smoothly.
I’m getting great care from the doctor and all the staff
Jesse G.
Mark is amazing at drawing blood! My veins are small but he gets it done easily! Dr. Desai is clear on my health sitruation, what is going on and how best to move forward. He is open to my questions and concerns. The office staff are helpful, supportive and excellent in their responsibilities.
Frank R.
You are hard to get through to on the phone! I need a post op appointment with Dr Desai. Thank you
Brian P.
Always get good information and expert referrals to top doctors.
Phillip B.
Very pleased with all the support staff and my doctors
Robert J.
They didn’t call us outside. We told the check-in nurse that we were waiting outside. Went in 20 minutes later and asked, and they skipped over us. Was 20 minutes later they called us.
Justin T.
Dr. Premal Desai has been instrumental in treating my Peyronie’s disease and helping me stay as healthy as possible sexually. I’m very happy with my doctor and the treatment plan.
Valeriy D.
Highly recommend Dr Desai!!!
Fred F.
I always feel taken care of by the entire staff.
John G.
Dr. Desai and his staff are great. He values input so the treatment plan is collaborative.
Only negative is clinic cramped for space.
Alan B.
No comments. I’m happy with the doctor and staff
Gregory P.
Dr. Desai is super---personality, professionalism, competence. Great being a patient of his.
Igor D.
Everything is good
David I.
Always excellent care and followup.
Jean S.
Everything was handled very quickly and professionally
Alf E.
There is sometime a problem to get through on the phones
Ezra K.
Office is too busy and feels rushed with long wait times
Robert L.
Dr Desai is the best
Stephen T.
I love Dr. Desai, who seems to remember my history and is always engaging. The staff feel overworked and I feel like Tower is a factory churning people through it. Frankly, I'd go wherever Dr. Desai worked, so my allegiance is with him, not with Tower
Bruce R.
Cost a little high but that's Medicare's fault.
David S.
Not taking insurance is getting more difficult, especially as I am seeing increasing numbers of doctors. Also, are both of the expensive scans needed every year, when I have not been showing symptoms? The question should be whether the benefit of the test is worth the cost to the patient, and I feel I have been left out of that equation and the tests are simply ordered. I should be informed what the benefit of each test is, and how important the doctor thinks it is, and how much it will cost, BEFORE I agree to it. In a world where cost is no object I would of course have all of them, but since cost IS an object I should be allowed to make an informed choice about what is costly enough that I might do it only every 2 years rather than every year, even if that creates a small risk. Will this comment actually cause a change? Let's see.
Loretta K.
Dr. Desai is wonderful.
Gary B.
Am hopeful Tower Urology will help resolve my issue.
Iris V.
Dr. Desai made me feel very comfortable with my upcoming procedure. He also was thorough in explaining everything. I would highly recommend him.
Andrew J.
Staff could’ve done better with communication and consistency.
Robert B.
You have my full confidence with my most private parts.
Isaak V.
Thank you very much to Dr Desai and his staff for exceptional care
Thank you In
Gourgin A.
Everything is good keep doing whatever you are doing
Donald R.
Everyone at TU is great at explaining what is happening in the moment, what got us there, and the best actions going forward. I am naturally curious, and probably ask way too many annoying questions, but everyone including doctors, nurses, techs, and administrative staff were very accommodating and happy to answer all my questions.
Edgar W.
Too bad that the Dr Desai appointments are only on Mondays.
Marsha W.
It is extremely difficult to get through over there.
Jack H.
Thank you for your service,
Deborah M.
Have some concerns regarding scan that was taken
John G.
Took a while to arrange MRI due to pacemaker so whole process took longer than expected
Arnold R.
Like Dr. Desai very much. Good communicator and very attentive
Clifford B.
I had an in-place catheter for 42 days. I had extreme pain from this for two weeks until I figured out the catheter was misplaced and I fixed it myself. My suffering was not attended to by Tower staff, My doctor was on vacation for three weeks after the catheter was put in.
I feel the billing is heavily over priced. For example the leg bag I was given was charged for $50 when the exact same bag was available on amazon for $8.00. Quick, minor services taking minutes are charged hundreds of dollars. I was never appraised ahead of time of how much I was going to be charged for what was being done. I am a cash paying patient which make the above hard on me.
My doctor was technically 1000% and my condition was handled as promised.
David F.
Thank you for your service
Garrett H.
Doctor Desai is fantastic. Every step of the way he was very patient, informative and made me feel I was in great hands. I recommend him 100%.
Alicia, his assistant, has been wonderful with answering any questions I've had along the way. Always upbeat and personable.
Delaine B.
Dr Desai and Dr Leach are the very best professionals in The field of urology. Delaine Bernard
Richard P.
The only issue that I have with Tower Urology is in regard to phone calls. It has proven very difficult not only getting through to a doctor’s scheduler/concierge, but getting a return phone call after leaving a voice message. Several times I have not only not received a return phone call for days, but had to follow up with additional voice messages. This was also true when I was trying to get a prescription refilled and requesting medical records.
Jandark M.
What a professional, knowledgeable gentleman.
Rene G.
very caring and full of empathy
Mike M.
I am very happy with the care provided.to me
John G.
Dr. Desai and his staff including David and Joanna are just amazing. The whole office is great.
Herbert B.
Mark as always is geat
Mark H.
Great clinic. I wish all my doctors were as organized.
Maureen H.
Everyone was very through and kind, caring.
Dr Desai was extremely helpful and through with all information about my care.
Alan H.
Should be possible to access records online and to email my doctor.
Paul H.
You’re all great!
Laurence H.
Everything went well
Faramarz M.
Dr Primal Desai is the best Urologist in town. Friendly staff.
David R.
occasionally I have to wait to connect with Dr. Desai, but not very long, perhaps 5-10 minutes. This is AOK.
Linda B.
Dr Desai is amazing
Michael M.
They are very accomodating professional and take the time to listen and explain
John M.
Very busy place.....
Ernest C.
I always appreciate the knowledge and consideration of the men who administer my treatments.
John P.
The wait at times is long.
My experiences with Dr Desai have been very good!
Leanne C.
Dr. Desai and staff are great!
Barry W.
There is nothing bad about feeling good.
Gary R.
This is an extremely efficient office, and my doctor is personable, ascwell as effective,
Soren V.
My words of gratitude for Dr Desai, a top notch professional and a compassionate human being
Eli E.
I felt well taken care of
Lewis Z.
Good care. Friendly staff.
Alexander S.
I think I'm lucky to have a doctor like Dr. Desai.
Lenore K.
Everyone was very willing to help me
Keith C.
I have been in Dr. Desai's care previous years and I appreciate the attention and excellent care he provides. I can't say enough of how much I appreciate the care given by Dr. Desai.
Brian M.
The office runs smoothly and I love Dr. Desai.
Mark T.
I got in without a long wait and was able to get the attention and care that was quite helpful.
The staff was pleasant and very helpful.
In the past, I’ve had to wait a long time, but not this time—it was excellent
Thaine M.
Dr. Desai took great care of me with successful treatment of my prostate cancer. He is kind, knowledgeable, and handled all my questions with answers I could understand. I am grateful my regular doctor recommended him. All the people I have dealt with at Tower have been very helpful efficient and pleasant.Tower will be my go to stop if I need care in the future. I have recommended them to other people who needed care.
James F.
Very efficient office with friendly and skilled staff.
I recommend Tower Urology to anyone who needs your services
Recommended with enthusiasm.
Mark G.
Office is very busy
Albert M.
Dr DeSai and his team are fantastic 😃
David B.
Not at this time.
Wayne M.
Dr Premal Desai is fantastic. He is caring and explains everything clearly to you. His staff is great too.
Gary W.
Review:
Dr. Desai at Tower Urology in Beverly Hills is the greatest doctor I’ve ever been to. I live in Indian Wells and actually drive all the way to Beverly Hills just to see him — that’s how good he is. He’s not only incredibly knowledgeable and skilled, but he also has the greatest personality. He genuinely cares about his patients and takes the time to listen, explain, and make you feel comfortable. Finding a doctor like him is rare — he’s the absolute best.
Jerry I.
Dr Desai amazing Doctor
Roger S.
Appreciate the care.
Preston J.
Keep up the great work!
Benson R.
always seems a bit unorganized and rushed. feels very old. sitting area should be redesigned and updated. good doctor care.
Garrick E.
The wait for lab results is to long.
Its very stressful to wait a week sometimes longer.
Richard G.
I am extremely happy with Dr. Desai and would highly recommend him to my family and friends.
Mark W.
Really wish you be on some insurance panels.
Jay H.
Great institution, a few wrinkles, but overall strong.
Best, Jay
Raymond A.
No. Everyhing was fine.
Mary G.
It was an easy visit
Matthew B.
Primal is awesome!
Myron L.
Dr. Desai was very pleasant and extremely efficient.
David T.
Dr. Desai’s strategy was to get new information from his own team while reviewing existing info. Good path for me so that I can trust the process.
William O.
I came for a second opinion and the service I received was very good.
Margo G.
Great office to deal with
Monirzaman C.
The doctor and staff were both friendly, knowledgeable and caring.
Martin F.
Every on has always been wonderful to me with a smile and greeting I have no complaints only compliments
Lawrence U.
Can't sign into the MyHealth portal. Very frustrating.
Suzznne Z.
Dr Desai is very thorough and listened to my concerns, He called me to go over results and I felt do well taken care of. He’s amazing!!!
Richard C.
Everyone was very nice. The facility and procedure went well.
Derek S.
One of the best doctors!
Michael A.
Everything is fine.
Parking validation would be great, however.
William M.
-the young lady at the front desk was very friendly and helped me sort out who i had to see and in what order
-francisca went above and beyond her duties, she actually spent 1/2 hour helping me get an mri appointment (the mri people (radnet) are very unorganized)
-dr. desai was the best doctor i have ever dealt with, he actually listened to my concerns and answered my questions and explained his intentions. i haven't had the surgery yet but i do have faith in his abilities
-bill mongiello
Ursula A.
Dr Desai has been a great doctor to both Jerry, (prostate cancer), and to me in our medical journeys. His consistently very thorough, professional and compassionate care is outstanding. He is both a good doctor and a good friend.
Renee S.
Dr Desai is professional, very thorough, and has an excellent rapport as a doctor with a patient
Inge K.
Dr Desai is great
Alexandre C.
All is well handled in a professional and friendly manner! Thank you
Crispin F.
While everyone in your office seems very capable, it often feels like more of a factory than a medical office. Too often I feel like I'm being rushed through the process, as if there's something or someone more important that my doctor needs to get to. I often have to ask multiple clarifying questions and there seems to be surprise in my doctor's tone that I'm asking for clarification on jargon and medical terms that I don't have familiarity with. I've often had to wait as long as an hour in a waiting room, so it seems odd that I then feel rushed through the process rather than communicated with effectively. I just wish my doctor didn't feel so rushed and overwhelmed. I worry either he's going to miss something or I'm going to neglect to ask something in order to get the care I need.
Said E.
I’m satisfied with my dr
David R.
Dr Desai is the best. I have recommended him to my friends when appropriate. I appreciate all his past care and continuing care. I trust him implicitly.
Norma T.
Dr Desai is a wonderful specialist to have as a patient. He is very thorough and explains things extremely well concerning my health care treatment.
Todd B.
I think Dr Desai is excellent.
Edward K.
I have found the office to be on-time, well and professionally operated, a welcome change from most doctors' office experiences I have had. Keep up the good work!
Herbert J.
I appreciated the clarity.
Manubhai S.
Every thing great.
Thank you.
Daniel G.
Tower is great, Dr. Desai is very knowledgeable and shows concern and professionalism. The staff is great.
Steven C.
I never enjoy visiting doctors offices but Dr. DeSai and the assistants were quite helpful --- thank you all.
David B.
I really enjoy my visits at tower urology
Dr. Desai is great !
Stephen H.
Waiting area looks like it needs help! Doesn’t look very clean. Looks Old
Jonathan G.
Dr. Desai is a great doctor. He has seen me for many years and provided excellent care. Jonathan Gordon
James L.
Not at this time
Fred A.
Dr Desai is great.
Elaine S.
great medical support from Tower Urology. Thanks
Sherrie B.
Absolutely impeccable service. Kind. Precisely. Through.
Susan K.
Staffs very nice. Doctors are the finest
Joshua F.
Everything regarding the doctor was good. However your office needs to be cleaned and some of your furniture replaced.
Charles M.
Always great care
Anthony T.
Everything was great. First class.
Cheryl C.
It's always a good visit. I appreciate Dr. Desai and his staff. They are always professional and give excellent care.
Abraham C.
Dr. Boyar is amazing and the staff is very nice and helpful
Eric B.
I SHOULD have been given a diaper or large absorbent pad after my cystology procedure
That I was a BIG oversight
I bled from my penis profusely while trying to dress for release for this outpatient visit!
WHY is a diaper not post-op for procedure for a cystoscopy??
Philip M.
I have been a patient for sometime. The care is exceptional and I appreciate Dr. Desai’s calm and even approach. This is a sensitive area for men and he is very good at understanding that.
Simon M.
Dr Desai is tops. Extremely busy thus not incredibly friendly staff, as compared to Dr Deconcini's office, where staff extend themselves to be super helpful and hospitable.
David W.
Dr. Hoffman’s an excellent provider and the staff’s very helpful.
Michael B.
Have not seen a prior authorization for Gemtesa 75mg. requested August 15.
Alan E.
Doctor is wonderful I am very very happy to be his patient
Alan
Soleiman N.
Very pleased with the care I received
Petros K.
Nurses and doctr dassai were great.
Salomon H.
I’m happy with the support.
Bruce A.
All my Docs at Tower, Desai, Houman and Leach are fabulous and PA Katz too. You folks literally saved my life and then saved my love life (at 80) with your skill and wisdom. Thanks to all.
BA
Arleen B.
Dr.and staff are friendly, and dealt with us quickly and knew what they were doing. Good to have such nice people to take are of me.
Thank you, Arleen Burton
Robert D.
Dr Desai is absolutely fantastic!!!
Jeffrey W.
The office could really use an upgrade. Furniture, paint, ceilings, waiting area, etc.
Charles R.
I thought it was surprising that the results of the urinalysis, which showed a UTI, took so long to come back.
Robert B.
Very efficient and caring practice. Highly recommended.
Richard S.
Very pleased with the Doctor and staff
Arye G.
Everyone in the office made things as easy as possible. From my initial call to make a first appointment to billing the entire staff was helpful, kind, and informative. Really appreciated!
Jesse H.
Dr. Desai keeps me informed
Dean S.
Dr. Desai is one of the finest, sharpest, most warmly human professionals I have ever encountered in any field.
Andrew K.
The understaffing was a concern in respect to time spent there.
Ronnie H.
Dr Josephson is spectacular..His staff is great especially Carlos and Maria!
Virginia H.
Pleasant and helpful appointment.
Stephen M.
The wait is a little long but everybody is very nice and professional.
Richard S.
Excellent efficient everything. could not be happier with Dr. Desai. Could not be happier with all staff.
Barry M.
Very pleasant and helpful staff!
And very little wait time.
Ronald D.
Dr. Design. Is fantastic.
Oscar E.
I am completely satisfied and happy to have Dr. Desai and his team provide my care.
David K.
Pros from beginning to end especially Dr Desi He’s very bright and has an amazing bedside manner. Something you rarely see these days . He’s the reason I’m there . I’d follow Dr Desi anywhere !!!
Mark B.
I have never felt so taken care before. The passion and compassion was always abundant. I’m am beyond grateful.
Gregory D.
Dr Desai is a patient, kind, knowledgeable & caring physician. He’s been my Urologist for well over twenty years, as long as he stays with Tower Urology, I intend to reman under his care.
Ira F.
I am grateful to have found your practice. Drs Danoff and Besai and the entire staff are excellent. The level of care is beyond compare.
Larry S.
Always got professional help. Dr Dasai is the best of the best!
Gregory H.
Administrative assistant Alicia Ramirez is a consummate professional -- warm, patient, responsive and compassionate. She is a credit to Tower Urology -- and the company should feel fortunate to have her in its employ.
Kiyotaka U.
Yes, your receptionists Michel & Pacera are so efficient & present @front desk as well to move patients smoothly every time I’m @your office.
Also all the doctor’s assistants so nice & efficient as well. Please give my compliments to all.
Steven S.
I am very happy with my experience with Tower Urology. Dr Desai is an excellent communicator and I generally don’t have to wait long after my appointment time to be seen.
The one complaint that I have is the inability to see my lab results posted on the My CS Link portal along with an after visit summery and doctor’s notes. My other doctors complain to me about this lack of integration and visibility. It would be to everyone’s benefit if that were possible!
James B.
Dr. Desai has been great. Very easy to talk to - very important part of the job.
Farshid H.
Excellent doctor and surgeon, I am very appreciative for everything he's done for me.
Damira B.
Fantastic doctor— highly recommended!
Bruce R.
Often doesn't answer the phone
David L.
Dr. Desai is great!
Douglas F.
First rate care
Parking is pretty expensive
Randy L.
Doctor is very kind and communicative. The staff were professional, and the wait time was quite minimal.
David K.
Could have used help to get out of my wheelchair in order to stand to be examined by the doctor. The staff available was not willing to help me and my friends who brought me had help me just to stand while being examined.
John L.
Dr Desai is an excellent Doctor both as a technician and physiologist and as a person
Cliff M.
Dr. Desai is terrific! No complaints...
Arnold R.
Very impressed with Dr. Desai…
You should remodel the lobby.
Ryan S.
Dr. Desai has been transformative for my care and I highly recommend him.
Bruce E.
Excellent and timely service
Steven S.
Dr. Desai called me personally on a Saturday morning to update some test results.! that was GREAT!
Jeremy R.
Excellet brilliant kind Dr.
Valeriy D.
I really like Dr. Desai and highly appreciated his attention to my health issues and strongly recommend him as a professional and dedicated specialist!
Nicholas S.
Dr. Desai is thorough, informative and personable. He’s terrific!
Gregory M.
WELL DONE GUYS! VERY MUCH APPRECIATED.
Jesse G.
Excellent care! Thank you all!
Please thank Nurse Alric Gorham at Cedars for his tremendous efforts in taking care of me post surgery. Also nurse Tracey as well.
Thank you so much!
Jules H.
All the staff is great. The only knock is the long wait times for scheduled appointments.
Visited 11 times, 1 visit(s) today
